Practice & Multi-User

Administration

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Centralized Oversight • Scalable Control • Regulatory Accountability

The Practice & Multi-User Administration module serves as the operational command center of the DecisionDoc EHR ecosystem.

It empowers administrators, compliance officers, and executive teams to manage users, locations, and permissions across the entire healthcare network—all within a single, secure, and fully auditable environment.

Built on FHIR-based interoperability and reinforced by DecisionDoc’s patented algorithmic validation engine, this module ensures that every access event, record action, and workflow adheres to the HIPAA Security Rule, HITECH Act, and OIG Compliance Program Guidance.

DecisionDoc transforms administrative oversight into a proactive compliance discipline—merging efficiency, transparency, and data integrity in one unified interface.

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A Unified Dashboard for the Modern Practice

Each DecisionDoc implementation includes a centralized administrative dashboard that integrates every operational layer—providers, billers, schedulers, record managers, and compliance staff.

Administrators can visualize user activity, adjust permissions, and monitor workflow compliance in real time.

All user actions are verified and timestamped by the patented DecisionDoc algorithm, then stored as immutable FHIR AuditEvent entries, creating a verifiable chain of custody for every data interaction.

Core Administrative Capabilities

Manage users, roles, and permissions from a single interface.
Monitor practice activity across departments, sites, and shifts.
Generate compliance and productivity reports dynamically.
Enforce PHI access policies with algorithmic validation.
Export certified audit logs for CMS, OIG, or payer review.
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Multi-Location and Multi-Entity Management

DecisionDoc’s multi-tenant architecture allows administrators to oversee multiple practices or departments through a single, secure login.

Each location functions as an independent logical entity within the network—maintaining PHI boundaries while contributing to a unified, algorithm-verified data model.

Functions Include

Multy Location

Multi-location patient and provider directories.

Cross-site

Cross-site scheduling, telehealth, and billing coordination.

Consolidated

Consolidated reporting across all branches.

Location-specific

Location-specific PHI segregation and access controls.

Centralized

Centralized onboarding, credentialing, and lifecycle management.

All inter-location data transfers are encrypted, logged, and algorithmically checked for authorization and completeness—ensuring enterprise scalability without weakening compliance.

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Advanced Role-Based Access Control (RBAC)

The DecisionDoc administration engine uses a validated RBAC matrix aligned with HIPAA’s “minimum necessary” principle.

Each role—Physician, Nurse Practitioner, Biller, Scheduler, Technician, or Administrator—has predefined permissions validated by the patented algorithm for conflict detection and privilege escalation control.

RBAC Highlights

Pre-configured healthcare role templates compliant with HIPAA.
Dynamic permission groups for temporary or rotating staff.
Immediate credential suspension or reactivation with audit validation.
Automated 90-day reauthorization cycles.
Activity dashboards showing role-based access patterns.

This structure minimizes insider-risk exposure while maintaining an audit-ready record of every authorization, modification, and policy action.

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Integrated Audit & Compliance Controls

DecisionDoc’s patented validation engine continuously monitors and verifies that administrative actions conform to security and PHI-handling requirements.

System-Tracked Audit Events

Logins, role changes, and privilege modifications.
PHI access (read, write, export, delete).
Cross-departmental data sharing and record transfer.
Billing edits, approvals, and submission events.
Telehealth session launches and access metadata.

Each event is logged with timestamp, user ID, IP, and location metadata in immutable FHIR AuditEvent format.

Logs are encrypted, algorithmically sealed, and retained for six years, satisfying HIPAA and HITECH retention mandates.

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Performance & Workforce Analytics

DecisionDoc provides administrators with real-time workforce analytics based on validated, de-identified datasets, ensuring compliance while enabling operational insight.

Key Dashboards

Login and task completion metrics by role.
Encounter volume and turnaround times.
Claim and reimbursement timelines by site.
Staff utilization and cross-training insights.
Compliance readiness and risk scoring.

All analytics outputs are algorithmically validated to prevent PHI exposure.

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Features

Secure Communication & Internal Messaging

Message-Routing

Department-based message routing and escalation.

Operational-Issues

Task and ticket management for operational issues.

Broadcast-Announcements

Broadcast announcements with acknowledgment tracking.

Policy and SOP Attachments

Optional encryption for policy and SOP attachments.

DecisionDoc includes a HIPAA-secure internal communication system that eliminates the need for external, unencrypted email exchanges.

Each message or attachment is encrypted, algorithmically verified for content integrity, and logged under the FHIR security infrastructure.

This ensures all internal communications supporting patient care or compliance remain within a controlled, auditable network.

Credentialing, Training & Policy Management

The administrative suite continuously monitors staff credentials, certifications, and compliance training.

Each record is verified by the patented DecisionDoc algorithm for validity and expiration accuracy.

Capabilities

Track provider licenses, NPIs, and renewals.
Upload training certificates and policy acknowledgments.
Receive alerts for expiring credentials or incomplete training.
Export compliance reports by department or role.

All credential data is encrypted, role-restricted, and retained under HITECH §13411 guidelines.

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Regulatory and Legal Compliance Framework

REGULATION / FRAMEWORK
DECISIONDOC COMPLIANCE IMPLEMENTATION
HIPAA Security Rule
Role-based access, encryption, algorithmic verification, and audit control
HITECH Act
Continuous risk assessment and breach-response readiness
OIG Compliance Guidance
Separation of duties and oversight validation
NIST SP 800-53 Rev.5
Access control, monitoring, and integrity management
CMS Quality Program
Provider identity verification and audit-traceable records
DecisionDoc Patented Algorithm
Continuous validation of actions, rights, and compliance posture

Annual third-party risk assessments, penetration testing, and documentation reviews maintain DecisionDoc’s compliance readiness and certification.

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Scalability for Enterprise Healthcare Networks

DecisionDoc’s cloud infrastructure supports networks of any size—with horizontal scaling, load balancing, and algorithmic monitoring to ensure uptime and data consistency across multiple locations.

Scalability Highlights

01

Elastic performance and load adaptation.

02

Redundant data centers for failover continuity.

03

Secure FHIR replication for multi-region networks.

This architecture allows healthcare enterprises to grow without sacrificing compliance or control.

Empowering Compliance Through Control

DecisionDoc’s Practice & Multi-User Administration module is more than a management interface —it’s a compliance and governance framework driven by patented algorithmic validation.

Every access event, policy change, and workflow adjustment is verified, recorded, and defensible.

Control. Visibility. Compliance. Confidence.

In a healthcare environment defined by regulatory precision, DecisionDoc provides transparency and assurance—helping organizations operate efficiently, lawfully, and securely across every level of their network.

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